Last Updated: 11/06/2026

1. Overview

This policy outlines refund and cancellation terms for ABEA membership subscriptions purchased through our website.

2. Refund Eligibility

Refunds are granted in the following cases:

• Technical error during payment processing (verified by ABEA)
• Duplicate payment (verified transaction records)
• Non-delivery of membership benefits (e.g., no access to journal/events after payment)
• Membership cancelled within 24 hours of purchase (one-time refund)

Refunds are NOT granted for:

• Buyers remorse or change of personal circumstances
• Failure to read membership terms before purchase
• Missed events or journals after membership activation
• Membership used for more than 24 hours.

3. Cancellation Process

For Members:

1. Submit cancellation request via email: asiafdn.org@gmail.com
2. Include membership ID and reason for cancellation
3. Cancellation confirmed within 3 business days
4. No further payments charged after confirmation

For ABEA:

• ABEA may terminate membership for policy violations
  -Notice provided where possible (except severe violations)
• No refund for terminated memberships due to misconduct

4. Refund Timeline

• Approved refunds processed within 14 business days
• Refund method: Original payment channel (credit card, bank transfer, etc.)
• Banking delays may extend timeline by 3-5 business days

5. Honorary Memberships

Honorary Fellows and Honorary Executive Fellows (non-paid) are not eligible for refunds.

7. Affiliates (Organizations)

Organizational memberships under MOU follow separate terms per agreement.

8. Contact

Refund requests: asiafdn.org@gmail.com